Restaurant Service Survey Says…

 

A new survey by P&G Professional reveals that 25% of people have left a restaurant during a meal because of a poor dining experience. Other findings:

 

– 29% of people have posted a negative restaurant review online.

– 90% of people say how clean a restaurant is is an indicator of how good it is.

– 85% of people say the cleanliness of a restaurant is just as important as the quality of the food.

 

Top 10 Restaurant Turn-Offs

 

  1. Unpleasant/bad odour
  2. Dirty or sticky floors/carpet
  3. Stained, spotty or dirty dishes, glassware or cutlery
  4. Sticky tables
  5. Slow service / rude staff
  6. Cleanliness of public area
  7. Appearance of customer service staff
  8. Dirty plates and crockery
  9. Good/fresh/clean aroma
  10. 10. Noise levels / disruptive customers
Posted in All Stories, Annoucer Blogs, Derrick Scott

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